{"version":1,"pages":[{"id":"LThc2RqOxBKU56Qt3TMy","title":"Welcome to Wondle","pathname":"/wondle-user-guide","siteSpaceId":"sitesp_jqsnT","icon":"hand-wave"},{"id":"7FvWQMF0kTK7HGhlQfmo","title":"Before you scan","pathname":"/wondle-user-guide/welcome-to-wondle/preparing_your_vehicle_for_assessment","siteSpaceId":"sitesp_jqsnT","icon":"bolt","description":"From preparing your car to capturing the images and help during the scan, you are in the right place.","breadcrumbs":[{"label":"Welcome to Wondle"}]},{"id":"cBAIo4zQNWMvtGG0C8Ph","title":"How to register","pathname":"/wondle-user-guide/welcome-to-wondle/preparing_your_vehicle_for_assessment/how-to-register","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Before you scan","icon":"bolt"}]},{"id":"O6oQaH6KVDyBPMXMpFyf","title":"How to Log in","pathname":"/wondle-user-guide/welcome-to-wondle/preparing_your_vehicle_for_assessment/how-to-log-in","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Before you scan","icon":"bolt"}]},{"id":"8iwxdJ4LvcVp6wiStMd4","title":"Preparing your mobile device","pathname":"/wondle-user-guide/welcome-to-wondle/preparing_your_vehicle_for_assessment/preparing-your-mobile-device","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Before you scan","icon":"bolt"}]},{"id":"Qpaye3B5Yox2EdRkOU9b","title":"Prepare your vehicle and environment","pathname":"/wondle-user-guide/welcome-to-wondle/preparing_your_vehicle_for_assessment/prepare-your-vehicle-and-environment","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Before you scan","icon":"bolt"}]},{"id":"auvBB3UDS0XtIuF38G5T","title":"During the scan","pathname":"/wondle-user-guide/welcome-to-wondle/how-to-use-wondle","siteSpaceId":"sitesp_jqsnT","icon":"bolt","description":"From preparing your car to capturing the images and help during the scan, you are in the right place.","breadcrumbs":[{"label":"Welcome to Wondle"}]},{"id":"lmOyliDVAELZZaEHrLFw","title":"Scan Process explained","pathname":"/wondle-user-guide/welcome-to-wondle/how-to-use-wondle/scan-process-explained","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"During the scan","icon":"bolt"}]},{"id":"rKRdzuXbUrd7n4AzYjQZ","title":"Taking a good image","pathname":"/wondle-user-guide/welcome-to-wondle/how-to-use-wondle/taking-a-good-image","siteSpaceId":"sitesp_jqsnT","description":"This page helps end users capture clear images that are easy to interpret during processing and review.","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"During the scan","icon":"bolt"}]},{"id":"Ksu2IM5cv8bwkR3ce7Vg","title":"How to do damage correctly","pathname":"/wondle-user-guide/welcome-to-wondle/how-to-use-wondle/how-to-do-damage-correctly","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"During the scan","icon":"bolt"}]},{"id":"mLIp6f0H57QJidqk4IWU","title":"How to deal with tight angles","pathname":"/wondle-user-guide/welcome-to-wondle/how-to-use-wondle/how-to-deal-with-tight-angles","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"During the scan","icon":"bolt"}]},{"id":"iaj58QGZJ3NNyAeg7aD1","title":"Completing the scan","pathname":"/wondle-user-guide/welcome-to-wondle/how-to-use-wondle/completing-the-scan","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"During the scan","icon":"bolt"}]},{"id":"f2MZZNXb6S7XHXmAyGiS","title":"Dealing with results","pathname":"/wondle-user-guide/welcome-to-wondle/dealing_with_lease_damage_results","siteSpaceId":"sitesp_jqsnT","icon":"bolt","description":"From preparing your car to capturing the images and help during the scan, you are in the right place.","breadcrumbs":[{"label":"Welcome to Wondle"}]},{"id":"He5e3yJXAumT2vRATMHE","title":"Verifying and correcting results","pathname":"/wondle-user-guide/welcome-to-wondle/dealing_with_lease_damage_results/verifying-and-correcting-results","siteSpaceId":"sitesp_jqsnT","description":"This step is where you review what was detected, confirm what’s correct, and edit anything that needs refining before you submit the report.","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Dealing with results","icon":"bolt"}]},{"id":"F9lY4HM054ifiqyJoQNO","title":"Adding additional damage or images","pathname":"/wondle-user-guide/welcome-to-wondle/dealing_with_lease_damage_results/adding-additional-damage-or-images","siteSpaceId":"sitesp_jqsnT","description":"Use this when damage is missing from the results, or when you want to record something you can see (or know is there) and ensure it’s included correctly.","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Dealing with results","icon":"bolt"}]},{"id":"Ry3Ro0qI1XYrtugF1Gmd","title":"Fair Wear & Tear Guidelines","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla_fair_wear_and_tear_guidelines","siteSpaceId":"sitesp_jqsnT","icon":"bolt","description":"Here's the correct information on the BVRLA fair wear and tear guidelines. This is what almost all leasing companies base their decision to charge on.","breadcrumbs":[{"label":"Welcome to Wondle"}]},{"id":"Rmd1wV6sWf1husNFTGOl","title":"The BVRLA Standard Explained","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla_fair_wear_and_tear_guidelines/the-bvrla-standard-explained","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Fair Wear & Tear Guidelines","icon":"bolt"}]},{"id":"8p28bomZAZcLWcIyJNDl","title":"Exterior damage","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla_fair_wear_and_tear_guidelines/exterior-damage","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Fair Wear & Tear Guidelines","icon":"bolt"}]},{"id":"xpXYwlOluAKiGMEqBlcd","title":"Glass & Mirror damage","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla_fair_wear_and_tear_guidelines/glass-and-mirror-damage","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Fair Wear & Tear Guidelines","icon":"bolt"}]},{"id":"f75Ft9CMOXud9WVAbbhE","title":"Tyres & Wheel damage","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla_fair_wear_and_tear_guidelines/tyres-and-wheel-damage","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Fair Wear & Tear Guidelines","icon":"bolt"}]},{"id":"hOMsYNrDqgMWoq6oGfKL","title":"Interior","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla_fair_wear_and_tear_guidelines/interior","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Fair Wear & Tear Guidelines","icon":"bolt"}]},{"id":"91EnFpwycPNpioEEDwVM","title":"Equipment","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla_fair_wear_and_tear_guidelines/equipment","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Fair Wear & Tear Guidelines","icon":"bolt"}]},{"id":"Oj9dtpJkJKt0nxXo9ZOf","title":"Documentation and vehicle keys","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla_fair_wear_and_tear_guidelines/documentation-and-vehicle-keys","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Fair Wear & Tear Guidelines","icon":"bolt"}]},{"id":"LlPlOMKGluhNwJPNEthq","title":"Maintenance, Service & Repairs","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla_fair_wear_and_tear_guidelines/maintenance-service-and-repairs","siteSpaceId":"sitesp_jqsnT","description":"The vehicle must have been serviced and looked after according to the manufacturer’s servicing/maintenance schedule.","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Fair Wear & Tear Guidelines","icon":"bolt"}]},{"id":"jEd7fY8ZD0J0fdIOjCvK","title":"Contact us","pathname":"/wondle-user-guide/welcome-to-wondle/contact-us","siteSpaceId":"sitesp_jqsnT","icon":"bolt","breadcrumbs":[{"label":"Welcome to Wondle"}]},{"id":"mmvZ4mWi0xZqnfulH1SZ","title":"BVRLA Return Ready","pathname":"/wondle-user-guide/welcome-to-wondle/bvrla-return-ready","siteSpaceId":"sitesp_jqsnT","icon":"bolt","description":"This page is designed for users of the BVRLA Return Ready. The rest of the guide is all relevant, but there are just a few differences to be aware of.","breadcrumbs":[{"label":"Welcome to Wondle"}]},{"id":"U315Efs7rGLMvuPTVWqz","title":"Troubleshooting","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting","siteSpaceId":"sitesp_jqsnT","icon":"bolt","breadcrumbs":[{"label":"Welcome to Wondle"}]},{"id":"CuSjorVkmmp0xztr9JuS","title":"Registration or log in","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/registration-or-log-in","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"zVLJsie7Ky9pgM1BH1dZ","title":"Camera & Device","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/camera-and-device","siteSpaceId":"sitesp_jqsnT","description":"This page helps you fix common camera, device, and permission issues that can interrupt the scan.","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"PiGk8Gg0HuY6wIIBzkYX","title":"Connectivity and Upload Issues","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/connectivity-and-upload-issues","siteSpaceId":"sitesp_jqsnT","description":"","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"M2epOAxLbs696zm0LLya","title":"Navigation and Interuptions","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/navigation-and-interuptions","siteSpaceId":"sitesp_jqsnT","description":"The scan fails after I switch apps / take a call / get interrupted","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"0DKoXXVkUFuZKwXrMnkY","title":"Image Quality","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/image-quality","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"ESM0NAk2nyqBd6yB2U44","title":"Missing Steps","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/missing-steps","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"jdYV63gXSxE2fkLS48Cg","title":"Limited Space","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/limited-space","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"6vHkZ2WzeYnzYewc4TCf","title":"Dirty Vehicles","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/dirty-vehicles","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"QpP0rUUdxGFwqdLVO0Lh","title":"Correcting Errors","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/correcting-errors","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"tQigihme84VaSxmqii2R","title":"Report timings","pathname":"/wondle-user-guide/welcome-to-wondle/troubleshooting/report-timings","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Troubleshooting","icon":"bolt"}]},{"id":"zUrN0orKAGNEShFrD6Hd","title":"Return Hub","pathname":"/wondle-user-guide/welcome-to-wondle/leasing_return_hub","siteSpaceId":"sitesp_jqsnT","emoji":"1f697","description":"Best practice information full of the bits the guides don't spell out. We'll help you return your vehicle without a hitch.","breadcrumbs":[{"label":"Welcome to Wondle"}]},{"id":"UIXc8L4jgl2NGiKJzwfO","title":"Vehicle Cleanliness","pathname":"/wondle-user-guide/welcome-to-wondle/leasing_return_hub/vehicle-cleanliness","siteSpaceId":"sitesp_jqsnT","description":"If the collection agent does not feel the vehicle is clean, it does not mean that the damage is less likely to be recorded, the opposite could be true. it will be examined under controlled conditions.","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Return Hub","emoji":"1f697"}]},{"id":"7sBYiqWhMyom14ccm46J","title":"Service History Documentation","pathname":"/wondle-user-guide/welcome-to-wondle/leasing_return_hub/service-history-documentation","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Return Hub","emoji":"1f697"}]},{"id":"qgxNrwidzUARdBuTXW9f","title":"Providing maintenance evidence with no digital service record","pathname":"/wondle-user-guide/welcome-to-wondle/leasing_return_hub/service-history-documentation/providing-maintenance-evidence-with-no-digital-service-record","siteSpaceId":"sitesp_jqsnT","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Return Hub","emoji":"1f697"},{"label":"Service History Documentation"}]},{"id":"O21z2mxrbqZShkbInXrG","title":"Independent service confirmation letter (with download)","pathname":"/wondle-user-guide/welcome-to-wondle/leasing_return_hub/service-history-documentation/independent-service-confirmation-letter-with-download","siteSpaceId":"sitesp_jqsnT","description":"Use this template if detailed invoices are missing or if a short professional summary is needed. Ask the servicing garage to provide it on business letterhead.","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Return Hub","emoji":"1f697"},{"label":"Service History Documentation"}]},{"id":"kSgJW8PSDsMNPH2CavOu","title":"Pairing quick start guide","pathname":"/wondle-user-guide/welcome-to-wondle/leasing_return_hub/service-history-documentation/pairing-quick-start-guide","siteSpaceId":"sitesp_jqsnT","description":"If you are unable to link their smartphone app to the vehicle’s digital infrastructure, it is usually due to one of the five common blockers below.","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Return Hub","emoji":"1f697"},{"label":"Service History Documentation"}]},{"id":"0EPlXSzjUyboOIf1HukB","title":"Digital Clean up","pathname":"/wondle-user-guide/welcome-to-wondle/leasing_return_hub/digital-clean-up","siteSpaceId":"sitesp_jqsnT","description":"Performing a digital cleanup before vehicle return helps protect personal data and reduces the risk of the next driver accessing stored information.","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Return Hub","emoji":"1f697"}]},{"id":"SiP7DIO8PCKCxeCzBj6g","title":"Lost Keys","pathname":"/wondle-user-guide/welcome-to-wondle/leasing_return_hub/lost-keys","siteSpaceId":"sitesp_jqsnT","description":"Returning a lease vehicle with a missing key is treated as a missing item and will result in a charge. Leasing companies expect all keys supplied with the vehicle (including Locking wheel nut keys)","breadcrumbs":[{"label":"Welcome to Wondle"},{"label":"Return Hub","emoji":"1f697"}]}]}