> For the complete documentation index, see [llms.txt](https://wondle.gitbook.io/wondle-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wondle.gitbook.io/wondle-user-guide/welcome-to-wondle/contact-us.md).

# Contact us

## Contact us

If you need help, cut and paste the email below or try us on the live chat window in the bottom right hand corner:

### <support@customerservice.wondle.io>&#x20;

{% hint style="info" %}
Copy and paste the address to your email. For the fastest response, include the details below in your first email.
{% endhint %}

***

### What to include in your message

* **Your name**
* **The email address** you used to register or log in
* **Your number plate (registration)**
* A short description of the issue
* A **screenshot** of any error message (if possible)

***

### If it’s a login or registration issue

Please also include:

* The **magic link** you were sent (paste it in full), or forward the email/SMS that contains it
* Any **code** you were given (if applicable)

{% hint style="warning" %}
Without the magic link, we may not be able to diagnose or reissue it quickly.
{% endhint %}

### If you are unhappy with the findings&#x20;

{% hint style="warning" %}
ESSENTIAL READING: Deleting or editing the results [Dealing with results](/wondle-user-guide/welcome-to-wondle/dealing_with_lease_damage_results.md)
{% endhint %}