Contact us

Contact us

If you need help, cut and paste the email below or try us on the live chat window in the bottom right hand corner:

[e-mail]

Copy and paste the address to your email. For the fastest response, include the details below in your first email.

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What to include in your message

• Your name

• The email address you used to register or log in

• Your number plate (registration)

• A short description of the issue

• A screenshot of any error message (if possible)

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If it’s a login or registration issue

Please also include:

• The magic link you were sent (paste it in full), or forward the email/SMS that contains it

• Any code you were given (if applicable)

Without the magic link, we may not be able to diagnose or reissue it quickly.

If you are unhappy with the findings

ESSENTIAL READING: Deleting or editing the results Dealing with results