# Contact us

## Contact us

If you need help, cut and paste the email below or try us on the live chat window in the bottom right hand corner:

### <support@customerservice.wondle.io>&#x20;

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Copy and paste the address to your email. For the fastest response, include the details below in your first email.
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***

### What to include in your message

* **Your name**
* **The email address** you used to register or log in
* **Your number plate (registration)**
* A short description of the issue
* A **screenshot** of any error message (if possible)

***

### If it’s a login or registration issue

Please also include:

* The **magic link** you were sent (paste it in full), or forward the email/SMS that contains it
* Any **code** you were given (if applicable)

{% hint style="warning" %}
Without the magic link, we may not be able to diagnose or reissue it quickly.
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### If you are unhappy with the findings&#x20;

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ESSENTIAL READING: Deleting or editing the results [dealing\_with\_lease\_damage\_results](https://wondle.gitbook.io/wondle-user-guide/welcome-to-wondle/dealing_with_lease_damage_results "mention")
{% endhint %}